- I need help, how do I get it?
- If your question is about the content of the image, the best idea is to
e-mail us. If your question is about the printing process
or delivery, contact our affiliate Pictopia. You may also follow this
link to read Pictopia's frequently asked questions. Use your
browser's “Back” button to return to this page.
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- The photo I want isn't here. How do I request it?
- E-mail us and request the photo that you would like.
In your email describe the photo (who or what is in the picture) and tell us on which of our webpages you saw
the photo. We will respond to your request as soon as possible.
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- How much does the Snow Leopard Conservancy receive when I purchase a photo?
- The Snow Leopard Conservancy receives 85 percent of the purchase price.
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- How fast can I get my print?
- Once you have placed your online order via Pictopia, allow five working days, plus shipping.
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- What do the final prints look like?
- Prints from Pictopia are made on archival photographic paper, which makes them sharper and more realistic
than inkjet prints. They also last much longer than inkjet prints, even when displayed in sunlight.
The printer used by Pictopia uses matte-finish photographic paper on huge rolls, meaning that large sizes are
available. All photographs larger than 11x14 are rolled, and shipped in mailing tubes.
Keep in mind that every computer monitor displays colors slightly differently. It is unlikely that your monitor displays colors
exactly the same way our camera recorded them, so we cannot guarantee the hue or saturation of the resulting picture will
exactly match what you see on your monitor.
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- What is the print finish?
- Prints are shipped with a matte finish.
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- How are the prints shipped?
- Unframed prints 14 x and smaller are shipped flat. All larger prints are rolled, and shipped in mailing tubes.
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- What are the dimensions and prices of prints?
- Sizes vary according to whether the original was a 35mm slide, a digital image, etc.
The longest dimension is listed below in each size catagory. The exact dimensions are listed in Pictopia's order window.
Prices do not include shipping charges.
- 10X : $30
- 14X : $45
- 20X : $70
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- Can I order a digital copy of a photo instead?
- We don't offer that service at this time, but e-mail us. We’re
happy to share our photos when it’s for a good cause.
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- What is a commerical use of a photograph?
- Commercial use is any use that brings value to the person or organization displaying the photograph to the
public. Commercial usages includes publication in magazines, newspapers, newsletters, brochures, flyers,
photocopied handouts, and any website or e-mail distribution.
Even a non-profit organization or a private individual who uses a photograph in this manner is using it
commercially.
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- How can I use a Snow Leopard Conservancy photo commercially?
- Any commercial usage must be approved by the Snow Leopard Conservancy. There are many cases when usage will
be denied.
To discuss any particular commercial usage, e-mail us.
The minimum fee for commercial use of one photograph is $150.
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- Can I use the photo on my website?
- Not without permission from the Snow Leopard Conservancy. This is considered a commercial use of Snow Leopard
Conservancy property.
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